Official help or support
Open company pageCompany sourceReviewed Sep 10, 2026
Customer Service Number
Community WiFi connectivity and service support
1-800-934-6489Toll-free in listed regionUS
Company sourceReviewed Sep 10, 2026
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Official website
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Open company pageCompany sourceReviewed Sep 10, 2026
A useful first step
Before you contact
Xfinity
For a conversation with Xfinity, a little preparation can save a second explanation. Keep your account PIN and number-transfer code out of public messages. An available contact does not establish a response time.
- 01
Ask whether an appointment or replacement will have a separate charge.
- 02
Read the new plan terms before accepting a retention or upgrade offer.
- 03
Check local service notices before reporting an isolated connection problem.
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